Reach Out To Us
We’re pretty easy to get hold of — no phone queues, no runaround. Just drop us a message and we’ll take care of the rest.
24/7 Strong Support
Frequently Asked Questions
01Will I receive a booking confirmation?
Once you’re booking is complete you’ll receive instant confirmation via email. You’ll also receive your self guided check-in instructions. Additionally, you will also receive an automated text message at 1:30pm on the day of arrival arrival, with your room number and door code.
02Can I cancel or change my booking?
Yes we have a 72 hour cancellation policy. Let us know at least 3 days prior to arrival for a full refund, full charge applies after this period. If in doubt, give reception a call to discuss.
03What payment methods are accepted?
All major payment methods are accepted by our booking platform.
04What time is check-in and check-out?
Check in is from 2pm. Keep an eye on your emails after booking for one from us which will include details of how to enter the building and your room.
Checkout before 10am. Late checkout available on request for a small fee.
Just leave anything that doesn’t belong to you in your room and walk on out.
05Is my payment information secure?
Yes, payments are secured and encrypted using Newbook Online. Oxford on Otho does not store your payment information directly.
06Where do I park?
Access to the public car park is available from Campbell Street and a short stroll around the corner will land you at the front foyer door.
You can also park along Otho Street at the front of the building. This area is well-lit with numerous security cameras. There is “loosely” regulated parking here but we can’t control local council regulations.
Check signs before putting it in park.
07What common areas are there?
Please take note of which common areas are currently open for your enjoyment.
Front verandah: OPEN to specific guests only
Rear verandah: CLOSED for construction
Laundry: OPEN
Kitchenette: OPEN due to be renovated
Mezzanine: OPEN
08Where is reception
Reception is managed remotely, but we’re only 5 minutes away if need be, and available via phone at any time.
This means Oxford on Otho is contactless check-in and check-out. Payment is required upon booking.
09Where to dine?
Inverell offers a great variety of dining options both in and out of the CBD, see a list of available options here: Where To Eat

